- Which browsers does the Tweet Button support?
- Does the Tweet Button support other languages?
- What are the dimensions of the Tweet Button?
- What happens if twitter.com has an error or is over capacity?
- I want to use multiple Tweet Buttons on my page. Is there anything I should know?
- Can I control the order of the recommended accounts?
- How do I access the count API to find out how many Tweets my URL has had?
- My count doesn’t seem to be going up, is something wrong?
- When did Twitter start counting the links?
- I want to use my own URL shortener instead of t.co, how do I this?
- I use a URL shortener and my count isn’t incrementing, what’s wrong?
- Does the Tweet Button work over HTTPS?
If you have another question which isn’t answered let us know on the Developer Mailing List.
Which browsers does the Tweet Button support?
- Firefox 3.x
- Chrome 4
- Safari 4, 5
- Opera 10
- Internet Explorer 6, 7, and 8
Does the Tweet Button support other languages?
The Tweet Button is available in English (en), French (fr), German (de), Italian (it), Spanish (es), Korean (ko) and Japanese (ja). To specify the language for the Tweet Button use the
lang property and set it to the two letter
ISO-639-1 language code.
- For English either omit the
langproperty or use
- For Japanese use
- For Spanish use
What are the dimensions of the Tweet Button?
Tweet Button without count
Tweet The Tweet Button is 55 pixels wide and 20 pixels high.
Tweet Button with horizontal count
Tweet A Tweet Button with horizontal count is 110 pixels wide and 20 pixels high. The 110 pixel width is made up from 55 pixels for the button, 3 pixels for the space separating the count from the button and 52 pixels for the count itself.
Tweet Button with vertical count
Tweet With a vertical count the combined dimensions are 55 pixels wide by 62 pixels high. The 62 pixel height is made up from 20 pixels for the button, 2 pixels for the space separating the count from the button and 40 pixels for the count itself.
Internationalised Tweet Buttons
Internationalised Tweet Buttons have slightly different dimensions.
|Language||`lang` code||No Count||Horizontal Count||Vertical Count|
||55px by 20px
|110px by 20px
|55px by 62px
||80px by 20px
|130px by 20px
|80px by 62px
||64px by 20px
|110px by 20px
|64px by 62px
What happens if twitter.com has an error or is over capacity?
The Tweet Button is hosted on a high performance content distribution network and is kept separate from twitter.com. This means if twitter.com goes down your site will not be affected and the button will still display. What will happen is when a user presses the Tweet Button the Share Box will fail to load and users will instead see a Twitter error page. Also, in some cases, the count may not be displayed.
I want to use multiple Tweet Buttons on my page. Is there anything I should know?
If you want to use more than one Tweet Button on a page you there are a couple of things you will want to check.
</body>tag of your page.
- To avoid duplication of content on your page consider using the
rel="canonical"tags in place of the
urldata points on each Tweet Button.
Can I control the order of the recommended accounts?
Only two accounts are displayed and by default the
via user is shown first with the first
related account shown afterwards. If the user is a follower of the
via user the Share Box will instead show the first two
related accounts the user isn’t a follower of. No accounts are displayed if the user follows all of the suggested accounts (
Learn more about related accounts.
How do I access the count API to find out how many Tweets my URL has had?
My count doesn’t seem to be going up, is something wrong?
To improve performance we cache the count before displaying it. The cache is updated frequently but on some occasions it may look like your count is not increasing while the cache is updated. In addition, the count only includes public Tweets meaning a Tweet from a protected account will not cause an increase.
Additionally, there is currently a requirement that your server support HTTP HEAD requests in order to update the count properly. An easy way to check this is to use the command-line
curl program, passing the
-I (capital i) flag. A successful request should have a HTTP 200 OK response:
$ curl -I https://dev.twitter.com HTTP/1.1 200 OK Date: Thu, 22 Sep 2011 23:16:39 GMT Server: Apache Cache-Control: no-cache, no-store, must-revalidate, post-check=0, pre-check=0 Expires: Sun, 11 Mar 1984 12:00:00 GMT Pragma: no-cache Last-Modified: Thu, 22 Sep 2011 23:16:20 +0000 Vary: Cookie,Accept-Encoding Connection: close Content-Type: text/html; charset=utf-8 ...
An unsuccessful request may return a HTTP 4xx or 5xx error:
$ curl -I http://baddomain.example.com HTTP/1.1 405 Method Not Allowed ...
When did Twitter start counting the links?
We started counting a couple of weeks before the launch of the Tweet Button. This means links which have been shared on Twitter before July 2010 will not contributed towards the count. However, all publicly Tweeted links since then have been counted and the Tweet Button will reflect that.
I want to use my own URL shortener instead of t.co, how do I this?
The Tweet Button will share all URLs sent to it as t.co links that redirect to the URL you provide. On twitter.com the t.co link is then displayed as the URL you provided. In client applications we provide an
entities element that tells application developers the information they need to display the t.co link as your URL.
I use a URL shortener and my count isn’t incrementing, what’s wrong?
When asking how many times a link has been Tweeted the Tweet Button uses the URL you ask it to share. If this is a shortened URL this will often return 0. This is because Tweet Button counts the final destination of the URL passed to it, not the shortened one.
If you are experiencing this problem you should use the
counturl property and set it equal to the final destination of your short URL. For an example see the Tweet Button documentation.
Does the Tweet Button work over HTTPS?
Yes, the tweet button works over HTTPS.